Return and Refund Policy

Last updated: January 12th 2023

Thank you for visting touchsite.in

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds.

The following terms are applicable for any subscriptions/plans that You may have purchased with Us.

1. Money-Back Guarantee: - We offer a 30-day money-back guarantee on all TouchSite.in plans.

2. Eligibility: - Refund requests must be made within the initial 30 days of subscription.

3. Refund Period: - Refunds are only applicable within the first 30 days of subscription.

4. Exclusion after 30 Days: - Beyond the initial 30 days, no refunds shall be applicable.

5. Refund Request Process: - Users must initiate refund requests through our Customer Support team

6. Refund Processing Time: - Refunds will be processed promptly upon approval

7. NFC Card and QR Standie Surrender: - Users who availed NFC cards and QR standies must surrender them before a refund is processed.

8. Refund Approval: - Refunds are subject to approval by TouchSite.in.

9. Refund Denial: - Refunds may be denied if the request does not meet the specified conditions.

10. Refund Amount: - The refund amount will be equivalent to the subscription fee paid.

11. Refund Criteria: - Refunds are based on adherence to the specified refund conditions.

12. Non-Refundable Items: - Certain items or services may be non-refundable. These will be clearly communicated.

13. Refund Notification: - Users will be notified once their refund request is approved or denied.

14. Refund Method: - Refunds will be processed using the original payment method.

15. Cancellation of Services: - Users may need to cancel their subscription before a refund is processed.

16. Refund Contact Information: - Users can contact help@touchsite.in for refund-related queries.

17. Customer Support Availability: - Customer Support is available during specified hours for refund-related inquiries.

18. Refund Assistance: - Customer Support will assist users in the refund process, post verification of our refund process and surrender of NFC Card and QR Standies.

19. Refund Conditions Acknowledgment: - Users acknowledge and accept the refund conditions by subscribing to TouchSite.in.

20. Modification of Refund Policy: - TouchSite.in reserves the right to modify the refund policy.

21. Effective Date of Refund Policy: - The refund policy is effective from the date of subscription.

22. Refund Exceptions: - Exceptions to the refund policy may be considered on a case-by-case basis.

23. Abuse of Refund Policy: - Abuse of the refund policy may lead to the suspension of services.

24. Communication of Changes: - Users will be informed of any changes to the refund policy.

25. User Responsibility: - Users are responsible for understanding and complying with the refund policy.

26. Feedback and Concerns: - Users can provide feedback or express concerns regarding the refund policy.

27. Security of Refund Information: - Refund-related information is handled with strict confidentiality. 28. Refund Dispute Resolution: - Disputes regarding refunds will be resolved through a fair and transparent process.

29. Legal Compliance: - The refund policy complies with applicable laws and regulations of Vadodara-Gujarat Jurisdiction. 30. Termination of Subscription: - Users may need to terminate their subscription before a refund is processed.

31. Refund Review Period: - Refund requests may undergo a review of upto 7 days period before approval.

32. Refund Confirmation: - Users will receive confirmation upon the successful processing of their refund.

33. Refund Limitations: - Refunds are subject to limitations outlined in the refund policy. 34. Contact Information: - For all refund-related communication, users can contact our Customer Support team at he;p@touchsite.in. 35. Post-Refund Website URLs: - After a refund, URLs of mini websites will cease to exist. 36. Subscription Renewal Pricing: - If customers want to subscribe again, pricing will be applicable as per the rates available on that date.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Business Name; Getmeonline Internet Excellency By email: hello@touchsite.in By call: +91-94844 69911

Touchsite

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